Privacy Policy
We would like to take this opportunity to assure you that we are 100% committed to protecting your privacy and security.
Your Personal Information that we may collect
In order to process your enquiry and to provide you with the best possible level of service, we may need to collect some necessary information about you, your name, company name, telephone number and e-mail address. This will only happen when you complete the enquiry form.
However, we only use the information we collect about you in accordance with the Data Protection Act 1998.
We will not, under any circumstances, pass any of the information we have collected about you on to any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details.
If you wish to check the information that we hold about you, you can do this at any time by emailing us. If any of the information we hold is inaccurate, we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.
Emailing
We do not endorse ‘spam’ mail – we know how annoying this is! We will send you information that may be relevant to you and we will send regular newsletters to all of our customers. If you choose to do so, you can unsubscribe from these at any point.
Cookies Statement
Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either ‘analytical’ cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.
Read more about individual cookies we may use and how to recognise them below.
Cookie & Scripts Name
Scripts
Embedded Videos
- Vimeo embed
Vimeo Embedded content is used to display Vimeo videos on this website. Vimeo scripts can collect data about users and how they interact with the videos.
Google Fonts
- Google fonts
Google Fonts is a font embedding service library. Google Fonts are stored on Google\'s CDN. The Google Fonts API is designed to limit the collection, storage, and use of end-user data to only what is needed to serve fonts efficiently. Use of Google Fonts API is unauthenticated. No cookies are sent by website visitors to the Google Fonts API. Requests to the Google Fonts API are made to resource-specific domains, such as fonts.googleapis.com or fonts.gstatic.com. This means your font requests are separate from and don\'t contain any credentials you send to google.com while using other Google services that are authenticated, such as Gmail.
Analytics
- Google Ads Tag
Google AdSense allows websites to earn money by using a Google display tool on the website to host third-party ads that are relevant to their audience.
- Google Analytics
Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications
Marketing
- Facebook Pixel
The Facebook pixel is a piece of code that collects data that helps to track conversions from Facebook ads, optimize ads, build targeted audiences for future ads and remarket to people who have already taken some kind of action on the website.
Necessary
- Google captcha
A randomly generated sequence of letters and/or numbers that appear as a distorted image, and a text box.
Cookies
Embedded_video
- __utmt_player
to store and track audience reach.
- vuid
to store the user usage history.
Marketing
- TAID
- AID
- google_adsense_settings
to provide ad delivery or retargeting.
- _fbm_
to store account details.
- actppresence
to store and track if the browser tab is active.
- sb
to store browser details.
- csm
to provide fraud prevention.
- c_user
to store a unique user ID.
- datr
to provide fraud prevention.
- _fbp
to store and track visits across websites.
- act
to Store logged in users.
- fr
to provide ad delivery or retargeting.
- wd
to read screen resolution.
- xs
to store a unique session ID.
- fbm
to store account details.
- _fbc
to store last visit.
- _js_datr
to store user preferences
Analytics
- __gads
- __utmd
to store and track visitor journeys through the site and classifies them into groups.
- _gac_UA
- _utm
to store and track visits across websites.
- _dc_gtm_UA
to store number of service requests.
- UTMD_
to store and count pageviews.
- gtag_logged_in
- _gat_gtag_UA_
- utm_campaign
to Provide parameters to URLs to identify the campaigns that refer traffic.
- utm_source
to Provide parameters to URLs to identify the campaigns that refer traffic.
- _opt_expid
Thrown when a redirect experiment is running. Stores the experiment ID, variation ID, and referral source to the redirected page.
- _opt_utmc
Retains the last query parameter utm_campaign.
- _opt_awkid
Used for campaigns linked to Google Ads Criteria IDs.
- _opt_awgid
Used for campaigns associated with Google Ads ad group IDs.
- _opt_awmid
Used for campaigns linked to Google Ads Campaign IDs.
- _opt_awcid
Used for campaigns that are linked to Google Ads customer IDs.
- _gac_
- _gac_gb_
- _ga_
- _gaexp
- __utmxx
Determines when the experiment in which the user participated expires.
- __utmx
Determines if the user took part in the experiment.
- __utmv
Stores data about a visitor level custom variable. Thrown when a developer uses the _setCustomVar method with a visitor-level custom variable. Also used by the _setVar method, which is no longer supported. Updated every time data is sent to Google Analytics.
- __utmz
Stores information about the source of traffic or campaign, allowing you to understand where the user came to the site from. Generated when the library is run and updated every time data is submitted to Google Analytics.
- __utmc
Not used in ga.js. Installed for interoperability with urchin.js. Previously worked in conjunction with the __utmb cookie to determine whether a user should start a new session or visit.
- __utmb
Used to define new sessions / visits. Thrown when the JavaScript library is executed if there are no existing __utmb cookies. Updated every time data is sent to Google Analytics.
- __utmt
Limits the frequency of requests.
- __utma
Allows you to distinguish between users and sessions. Thrown when the JavaScript library is executed, if there are no existing __utma cookies. Updated every time data is sent to Google Analytics.
- AMP_TOKEN
Contains a token that can be used to get the Client-ID from the AMP service. Other possible values: disabling the function, active request, or an error in obtaining the Client-ID from the AMP service.
- _gat
- _gid
Allows you to differentiate between users.
- _ga
Unassigned
- __utm.gif